Privacy Policy

BB Kattoi – Stories Woven by Hand

At BB Kattoi, we deeply value your trust. Just as every mochila carries a unique story, we believe your personal information deserves to be treated with respect, transparency, and care.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal data when you interact with us:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (securely processed by third parties)

• Browsing data (cookies, IP address, site activity)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Improve your experience on our website

• Send you order-related communications

• Share updates, collections, and content (only if you opt in)

3. Protecting Your Information

At BB Kattoi, we implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Payment details are handled through secure, certified platforms. We do not store sensitive payment information such as credit card numbers.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share it when necessary to:

• Process payments

• Fulfill deliveries

• Comply with legal obligations

We work exclusively with trusted providers who meet data protection standards.

5. Cookies and Tracking Technologies

We use cookies to:

• Ensure proper website functionality

• Analyze user behavior

• Personalize your browsing experience

You can disable cookies in your browser settings, although this may affect some features of the website.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

• Withdraw your consent at any time

To exercise these rights, please contact us directly.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy at any time. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [Your email here]

10. Our Commitment

At BB Kattoi, we don’t just share handcrafted bags — we share stories, culture, and trust.

Your privacy is part of that promise.